Self-Storage Operations Leader

Prime-Storage-Group-; Harrisburg (Dauphin County); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid time off

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group in the Harrisburg region. You will lead daily on-site operations, rent units, manage collections and drive occupancy while delivering top-tier customer service.

Ideal candidates have 2–4 years in fast-paced, customer-facing roles with P&L exposure, a high school diploma, and strong communication skills. The role offers competitive pay, benefits, and travel flexibility to multiple locations.

Qualifications

• 2 - 4 years of experience in a fast-paced, customer-facing environment with direct involvement in profit-and-loss management.
• High School diploma or GED is required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must be technically savvy and able to learn new applications and POS systems.

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy through advertising and relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell services.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal by ensuring cleanliness, safety, and minor maintenance.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Independent work

Technical savvy

Education

High School diploma or GED

Tools

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group in the Harrisburg region. You will lead daily on-site operations, rent units, manage collections and drive occupancy while delivering top-tier customer service.

Ideal candidates have 2–4 years in fast-paced, customer-facing roles with P&L exposure, a high school diploma, and strong communication skills. The role offers competitive pay, benefits, and travel flexibility to multiple locations.