Self-Storage General Manager: Operations & Sales

Prime-Storage-Group-; Crestview (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthy work/life balance

Bonus opportunities

Health, dental, life, vision, LTD/STD

401(k) matching

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group facilities in Florida. You will lead daily self-storage operations, drive tenant relations, manage rents and merchandise sales, and ensure security and maintenance across sites.

Ideal candidates have 2–4 years in customer-facing roles, a High School diploma or GED, and strong communication skills. The role offers competitive pay, bonus potential, and opportunities for career growth.

Qualifications

• 2–4 years in a fast-paced, customer-facing role with P&L exposure (or recent bachelor’s grad).
• High School diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Consistently deliver exceptional customer service and contribute to positive customer reviews and feedback, in alignment with standards.
• Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and performing minor maintenance.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Independent worker

Tech-savvy

Microsoft Outlook

Physical stamina

Education

High School diploma or GED

Tools

POS systems

Microsoft Office

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group facilities in Florida. You will lead daily self-storage operations, drive tenant relations, manage rents and merchandise sales, and ensure security and maintenance across sites.

Ideal candidates have 2–4 years in customer-facing roles, a High School diploma or GED, and strong communication skills. The role offers competitive pay, bonus potential, and opportunities for career growth.