Self-Storage General Manager: Operations & Growth

Prime Storage; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily operations of self-storage facilities, rent units, move merchandise, and maintain security. You will cultivate strong customer relationships and drive sales while ensuring high occupancy and property upkeep.

The role emphasizes hands-on management, teamwork, and the ability to learn POS systems; must lift 50 lbs, have a valid driver's license, and be willing to travel to multiple locations.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to lift up to 50 lbs.
• Valid driver’s license, insurance and reliable transportation.
• Willingness to travel and work at multiple locations.
• Ability to learn new applications and POS systems.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants’ needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Customer service

Sales

Operations management

Teamwork

POS systems

Outlook (MS Office)

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily operations of self-storage facilities, rent units, move merchandise, and maintain security. You will cultivate strong customer relationships and drive sales while ensuring high occupancy and property upkeep.

The role emphasizes hands-on management, teamwork, and the ability to learn POS systems; must lift 50 lbs, have a valid driver's license, and be willing to travel to multiple locations.