Self-Storage General Manager – Customer-Centric Ops Leader

Prime Storage; Hampstead (NC); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off

Zusammenfassung

Prime Storage Group seeks a General Manager to lead daily operations of self-storage facilities, handling unit showings, rentals, and customer interactions. You will drive occupancy, sales, and service levels while ensuring safety and maintenance standards.

In this fast-paced role, you will manage collections, deposits, and customer calls, upsell merchandise, and coordinate moving trucks. A high-energy team player with strong communication skills is essential.

Qualifikationen

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment (profit-and-loss exposure).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.

Aufgaben

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations: collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Actively sell merchandise and upsell insurance; schedule moving trucks; cross-sell other facilities.
• Maintain facility curb appeal: cleanliness, safety, and basic maintenance.

Kenntnisse

Customer service

Excellent communication

Teamwork

Sales/upselling

Problem solving

Ausbildung

High School diploma or GED

Tools

Point of Sale systems

Microsoft Outlook

Jobbeschreibung

Prime Storage Group seeks a General Manager to lead daily operations of self-storage facilities, handling unit showings, rentals, and customer interactions. You will drive occupancy, sales, and service levels while ensuring safety and maintenance standards.

In this fast-paced role, you will manage collections, deposits, and customer calls, upsell merchandise, and coordinate moving trucks. A high-energy team player with strong communication skills is essential.