General Manager - Self-Storage & Operations

Prime Storage Group; San Diego (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations at our self-storage facilities. You will handle unit rentals, truck sales, and merchandise while building strong customer relationships and maintaining property standards.

This role emphasizes sales and service excellence, team collaboration, and hands-on maintenance to ensure secure, clean facilities and high occupancy. Travel to multiple locations may be required.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be physically able to perform routine maintenance duties daily and lift 50 lbs.
• Possession of a valid driver’s license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to meet tenants’ needs.
• Generate sales and maintain high occupancy levels through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications.
• Maintain curb appeal through cleanliness, safety, and minor maintenance.
• Support overall customer experience and achieve positive reviews.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High School diploma or GED

Tools

POS systems

MS Outlook

Job description

Prime Storage Group is seeking a General Manager to lead daily operations at our self-storage facilities. You will handle unit rentals, truck sales, and merchandise while building strong customer relationships and maintaining property standards.

This role emphasizes sales and service excellence, team collaboration, and hands-on maintenance to ensure secure, clean facilities and high occupancy. Travel to multiple locations may be required.