Self Storage Customer Service Specialist – Growth

Mini Mall Storage; Mound (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Daytime schedule

Health, dental, vision, life insurance

401(k)·matching

Employee discounts & referral program

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage Properties is seeking a Customer Service Representative (Self Storage) in Mound, MN. The role blends customer service, sales, and property operations to help clients find storage solutions while keeping the facility safe, clean, and welcoming.

We offer competitive hourly pay, benefits, a bonus program, and a daytime schedule with no late nights or Sundays. Join a growing team committed to integrity, safety, and exceptional customer experiences.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Background check required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport materials weighing up to 50 lbs on occasion.

Skills

Customer service

Sales

Retail

Hospitality

Property management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a Customer Service Representative (Self Storage) in Mound, MN. The role blends customer service, sales, and property operations to help clients find storage solutions while keeping the facility safe, clean, and welcoming.

We offer competitive hourly pay, benefits, a bonus program, and a daytime schedule with no late nights or Sundays. Join a growing team committed to integrity, safety, and exceptional customer experiences.