Self-Storage Customer Service Rep — Part-Time, Daytime

Mini Mall Storage; Dahlonega (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance-based bonus

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage is hiring a Customer Service Representative (Self Storage) for a part-time daytime position. You will assist customers in person, by phone, and online, and help convert inquiries into rentals while ensuring the facility remains safe and welcoming.

The role involves handling rental agreements, payments, and documentation, supporting collections, and performing property inspections. A background check and basic computer skills are required.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.

Skills

Customer service

Sales

Communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is hiring a Customer Service Representative (Self Storage) for a part-time daytime position. You will assist customers in person, by phone, and online, and help convert inquiries into rentals while ensuring the facility remains safe and welcoming.

The role involves handling rental agreements, payments, and documentation, supporting collections, and performing property inspections. A background check and basic computer skills are required.