Self-Storage Customer Experience Manager

Public Storage; Crystal (MN); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, independently handling tasks related to storage rentals and customer service.

The role involves assessing customer needs, suggesting packing supplies, and performing daily unit inspections to ensure spaces are ready for rent. Physical tasks include lifting up to 35 pounds and outdoor work in facilities, with mileage reimbursement provided for travel between sites.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to transport items weighing up to 35 pounds and perform daily physical tasks.

Responsibilities

• Assess customer storage needs and make product recommendations, including selling packing and moving supplies.
• Conduct daily storage unit inspections to verify inventory and space availability for rental.
• Audit cash drawers and process deposits as part of daily operations.
• Assist customers in staying current on payments and make timely reminder and collection calls when needed.

Job description

Public Storage is seeking a Property Manager to work across multiple locations, independently handling tasks related to storage rentals and customer service.

The role involves assessing customer needs, suggesting packing supplies, and performing daily unit inspections to ensure spaces are ready for rent. Physical tasks include lifting up to 35 pounds and outdoor work in facilities, with mileage reimbursement provided for travel between sites.