Self-Storage Customer Experience Manager

Publicstorage; Danbury (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently at multiple locations, indoors and outdoors, and assess customer storage needs with informed recommendations. Our role emphasizes reliable, friendly service and strong organizational skills to keep spaces rental-ready.

Daily tasks include inspections of storage units, auditing cash drawers, making bank deposits, and assisting customers with payments and reminders.

Qualifications

• Experience in customer service oriented sales environments such as retail or hospitality.
• Ability to work independently and travel between locations.
• Strong communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and make product recommendations.
• Perform daily storage unit inspections to verify inventory and availability.
• Audit cash drawers and handle bank deposits.
• Assist customers with payments, reminders, and collections when necessary.

Job description

Public Storage is seeking a Property Manager who can work independently at multiple locations, indoors and outdoors, and assess customer storage needs with informed recommendations. Our role emphasizes reliable, friendly service and strong organizational skills to keep spaces rental-ready.

Daily tasks include inspections of storage units, auditing cash drawers, making bank deposits, and assisting customers with payments and reminders.