Self-Storage Customer Experience Manager

Public Storage; Cottleville (MO); On-site; USD 36,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, combining inside and outdoor duties. You will assess customer storage needs and sell packing and moving supplies, while ensuring spaces are ready to rent through daily inspections.

You will also handle cash drawer audits, deposits, and help customers stay current on payments, including reminder calls when needed while traveling between sites using your own vehicle (mileage reimbursement available).

Qualifications

• Experience in customer service centric sales environments such as retail, restaurant, fast food or other service-based companies.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help customers stay current with payments and make reminder and collection calls when required.
• Work independently at multiple locations, with outdoor and indoor duties as needed.

Job description

Public Storage is seeking a Property Manager to work across multiple locations, combining inside and outdoor duties. You will assess customer storage needs and sell packing and moving supplies, while ensuring spaces are ready to rent through daily inspections.

You will also handle cash drawer audits, deposits, and help customers stay current on payments, including reminder calls when needed while traveling between sites using your own vehicle (mileage reimbursement available).