Self-Pay Patient Accounts Specialist — Collections

Virginia Heart; Falls Church (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health plans

401(k)

Paid time off

Employee assistance program

Merit increases

Employee discounts

Appreciation events

Job summary

Virginia Heart in Falls Church, VA seeks a Patient Accounts Representative for Self Pay to follow up on past due balances and arrange payment plans. You will process payments and discuss charity program options with patients and representatives, coordinating with insurance when needed.

The role requires healthcare billing background, proficiency in Excel/Word, EPIC experience preferred, and strong communication skills.

Qualifications

• High School Diploma or equivalent.
• Background in CPT and ICD-10 CM coding preferred.
• Minimum 1 year of healthcare billing/claims experience.
• Proficient in Excel and Word.
• EPIC experience preferred.
• Knowledge of third-party payers.
• DME billing and collection experience preferred.
• Excellent time management and communication skills.
• Must reside in the DC Metro Area.

Responsibilities

• Review outstanding accounts in the queue.
• Maintain tickler file and follow up by telephone and correspondence.
• Answer inquiries from patients, insurance carriers, and offices promptly.
• Maintain logs of balances collected.
• Be proficient in using the claims and billing system to its fullest capacity.
• Perform other duties as assigned by Manager or Assistant Manager.

Skills

Time management

Verbal communication

Written communication

Microsoft Excel

Microsoft Word

Healthcare billing

Self-pay follow-up

Education

High School Diploma

Tools

EPIC

Billing software

Job description

Virginia Heart in Falls Church, VA seeks a Patient Accounts Representative for Self Pay to follow up on past due balances and arrange payment plans. You will process payments and discuss charity program options with patients and representatives, coordinating with insurance when needed.

The role requires healthcare billing background, proficiency in Excel/Word, EPIC experience preferred, and strong communication skills.