Self-Determination Support Specialist I — Client Care & Admin

GT Independence; High Point (NC); Hybrid; USD 42,000 - 56,000; Full time

Job summary

GT Independence is seeking a Self-Determination Support Specialist (SDSS) to join a collaborative team in High Point, NC. You will support people self-directing their care, handling records, payroll and document processing, and serving as a DocuSign administrator.

The role prioritizes accuracy, compliance, and strong communication with stakeholders. The position offers a hybrid work schedule after 90 days, with a potential transition to remote work after one year of service.

Qualifications

• High School Diploma or GED required.
• Experience in office administration or customer service preferred.

Responsibilities

• Create, update and review employee and client records across CS, PR and PY.
• Enter information into databases for accurate record keeping.
• Administer DocuSign accounts and manage document distribution.
• Prepare and mail documents using approved templates.
• Ensure proper naming and saving of documents in the system.
• Respond to stakeholder requests and act as a point of contact for DocuSign issues.

Skills

Customer Service

Data Entry

Education

High School Diploma or GED

Tools

DocuSign

Job description

GT Independence is seeking a Self-Determination Support Specialist (SDSS) to join a collaborative team in High Point, NC. You will support people self-directing their care, handling records, payroll and document processing, and serving as a DocuSign administrator.

The role prioritizes accuracy, compliance, and strong communication with stakeholders. The position offers a hybrid work schedule after 90 days, with a potential transition to remote work after one year of service.