Self-Determination Support & Compliance Specialist

GT Independence; Southington (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

GT Independence, a family-founded, national Financial Management Services (FMS) provider, seeks a Self Determination Support Specialist (SDSS) in Southington, CT. You will support people self-directing their care, handling calls, document management, and payroll-related tasks to ensure timely processing and compliance.

Qualifications include 1 year of relevant experience and a High School Diploma or GED (Associate degree preferred).

Qualifications

• 1 year of experience relevant to the work performed.
• High School Diploma or GED required; Associate degree preferred.

Responsibilities

• Make and receive phone calls to support external and internal stakeholders.
• Enter information into databases, such as a call log, for effective record keeping.
• Prepare and send documents via DocuSign or email.
• Ensure the proper naming and saving of documents in the document management system.
• Assist customers in returning documents.
• Manage DocuSign accounts and support issues from the operations staff and customers.
• Ensure all compliance standards are met for audit purposes.
• Timesheet reviewing and time tracking.
• Accurately and efficiently complete payroll checklists for assigned agencies.
• Work with your team leader to identify strategies for reducing errors.
• Collaborate with your team to resolve rejected timesheet issues.

Education

High School Diploma or GED

Associate degree

Job description

GT Independence, a family-founded, national Financial Management Services (FMS) provider, seeks a Self Determination Support Specialist (SDSS) in Southington, CT. You will support people self-directing their care, handling calls, document management, and payroll-related tasks to ensure timely processing and compliance.

Qualifications include 1 year of relevant experience and a High School Diploma or GED (Associate degree preferred).