Self-Checkout Experience Specialist

Food Lion; Clemmons (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkout, answer questions, and ensure carts and checkouts operate smoothly in a busy store environment.

The role emphasizes courtesy, product handling, adherence to standards, and teamwork with the Customer Service Manager and front-end staff. Training and dress code are part of the position, with a focus on accuracy and safety.

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Smile and provide prompt, accurate and friendly service to create a positive shopping experience
• Greet each customer and use their name whenever possible
• Assist customers on how to use Self-checkouts and the hand scanner for faster checkout

Skills

Effective communication

Customer service

Multitask ability

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkout, answer questions, and ensure carts and checkouts operate smoothly in a busy store environment.

The role emphasizes courtesy, product handling, adherence to standards, and teamwork with the Customer Service Manager and front-end staff. Training and dress code are part of the position, with a focus on accuracy and safety.