Self-Checkout Experience Specialist

Food Lion; Burlington (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the Front End. You will assist customers with Self-Checkout, greet shoppers by name when possible, and monitor kiosks to ensure accurate scanning and smooth transactions.

The role emphasizes courteous interaction, adherence to store standards, and teamwork with other associates to maintain a clean, organized front-end area. Prioritize safety and customer satisfaction while supporting daily store operations.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Provide fast, friendly service to customers through the Self-Checkout area.
• Greet customers and use their name when possible to enhance the shopping experience.
• Assist customers with using Self-Checkout and the hand scanner for quick, easy checkouts.
• Respond to customer inquiries and system notifications in a timely manner.
• Monitor self-checkouts to ensure items are scanned correctly and accurately.

Skills

Customer service

Communication

Multi-tasking

Learn fast

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the Front End. You will assist customers with Self-Checkout, greet shoppers by name when possible, and monitor kiosks to ensure accurate scanning and smooth transactions.

The role emphasizes courteous interaction, adherence to store standards, and teamwork with other associates to maintain a clean, organized front-end area. Prioritize safety and customer satisfaction while supporting daily store operations.