Segment Communications Manager - Strategic Media & Internal

Chamberlain College of Nursing, LLC; Chicago (IL); Hybrid; USD 71,000 - 128,000; Full time

Benefits offered by this job

Health, dental, vision, life and/or AD

401k with employer match

Flexible Time Off (FTO)

12 paid holidays

Job summary

Covista seeks a strategic Communications professional to develop and execute internal and external communications strategies across five institutions, with a focus on consistency, clarity, and alignment.

The role partners with agency and internal teams to design and produce communications that support stakeholders, executives, and brand voice, while leveraging AI-enabled tools to scale processes.

Qualifications

• Bachelor's degree in communications, marketing, journalism or related field required.
• 3–5 years of experience in communications, spanning both internal and external work required.
• Demonstrated ability to work across multiple brands, institutions or accounts simultaneously.
• Experience in media relations as well as internal/employee communications.
• Higher education, healthcare, or professional services experience preferred.

Responsibilities

• Own media relations strategy and execution across the portfolio, in partnership with segment leads, building and maintaining relationships with reporters, editors, and producers.
• Develop media materials, including key messages, press release drafts, briefing documents, and spokesperson talking points
• Identify and pursue proactive story opportunities that strengthen institutional reputation across the five institutions
• Advise institution and segment leadership on message development and positioning ahead of interviews and public appearances
• Support executive visibility efforts, including LinkedIn presence, thought leadership content, and speaking opportunity identification, across institutions
• Track media placements and share-of-voice, using results to refine story angles and pitching strategy
• Partner with the Enterprise Media Team and segment leads to coordinate pitching and avoid duplicated outreach
• Own internal communications plans end to end, from strategy and planning through execution and measurement
• Support and execute all-hands meetings and cross-institution events, including drafting talking points and presentations, advising on event flow, and preparing speakers
• Identify opportunities to build scalable systems and workflows, including AI-enabled tools, that strengthen internal communications across all five institutions
• Measure communications effectiveness using data and feedback, and apply those insights to improve future work
• Partner with segment communications leads and cross-functional partners to coordinate change management and internal issues communications
• Ensure consistency in execution and quality across all five institutions, while adapting approach to each institution's distinct voice and audience
• Build and maintain deep familiarity with all five institutions' strategic priorities, audiences, and brand voice, serving as a connective resource across the portfolio
• Identify opportunities to apply what's working in one institution to others, strengthening consistency without flattening institutional identity
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Media relations

Internal communications

Writing & editing

Cross-brand coordination

AI-enabled tools

Education

Bachelor's degree in communications, marketing, journalism or related field

Tools

AI tools

Job description

Covista seeks a strategic Communications professional to develop and execute internal and external communications strategies across five institutions, with a focus on consistency, clarity, and alignment.

The role partners with agency and internal teams to design and produce communications that support stakeholders, executives, and brand voice, while leveraging AI-enabled tools to scale processes.