Security Team Lead & Operations Supervisor

Securitas, Inc.; Lansing (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Securitas, Inc. is seeking a Security Supervisor for the Lansing, MI area. The role supervises Security Officers, ensures post orders are followed, and maintains client relationships to deliver quality service.

The ideal candidate has at least 2 years of supervisor experience, strong customer service skills, and the ability to coordinate shifts and payroll. The position offers a daytime schedule, competitive hourly pay, and a focus on safety and compliance.

Qualifications

• Minimum 2 years of supervisor experience.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• Strong leadership and coaching abilities; able to document actions and provide feedback.

Responsibilities

• Supervises Security Officers, Lead Officers, and other personnel at client sites.
• Ensures post orders are followed, rounds completed, and reports filed; notifies authorities during emergencies.
• Coaches and disciplines staff; conducts interviews, orientation, training and performance appraisals.
• Assists in payroll and personnel information submission; ensures adequate coverage across posts.
• Meets with client representatives to ensure security requirements are met and service quality is maintained.
• May perform duties of a Security Officer per post orders and company policy.

Skills

Security Experience

Computers

Customer service

2 Years of Supervisor Experience

Education

High School Diploma or GED

Job description

Securitas, Inc. is seeking a Security Supervisor for the Lansing, MI area. The role supervises Security Officers, ensures post orders are followed, and maintains client relationships to deliver quality service.

The ideal candidate has at least 2 years of supervisor experience, strong customer service skills, and the ability to coordinate shifts and payroll. The position offers a daytime schedule, competitive hourly pay, and a focus on safety and compliance.