Security TAM: Drive Platform Adoption & Incident Response

Expel; United States; Híbrido; USD 114 000 - 166 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited PTO

Parental leave (up to 24 weeks)

Excellent health benefits

Work location flexibility

Resumo da oferta

Expel is seeking a Technical Account Manager to serve as the dedicated technical advisor for a portfolio of enterprise security programs. You will drive platform adoption, deepen integrations, and ensure customers realize full value from Expel's managed detection and response service.

You will partner with Customer Success Managers to focus on technical depth, incident response coordination, and complex integrations, escalating as needed to senior TAMs.

Qualificações

• 5+ years of security industry experience in consultative customer-facing roles.
• Deep technical expertise in two or more security product spaces (EDR, NDR, SIEM, Cloud security, IAM, etc.).
• Experience in customer-facing technical roles (solutions engineering, professional services, technical consulting).
• Strong consultative skills; able to translate complex concepts to varied audiences.

Responsabilidades

• Drive platform adoption and technical health metrics for assigned accounts, ensuring customers fully leverage Expel's capabilities.
• Build deep technical relationships with security practitioners, architects, and technical leaders influencing decisions.
• Advise customers on security program improvements and how to maximize value from Expel's investments.

Conhecimentos

Security domain expertise

Two or more security product spaces

Customer-facing experience

Consultative skills

Descrição da oferta de emprego

Expel is seeking a Technical Account Manager to serve as the dedicated technical advisor for a portfolio of enterprise security programs. You will drive platform adoption, deepen integrations, and ensure customers realize full value from Expel's managed detection and response service.

You will partner with Customer Success Managers to focus on technical depth, incident response coordination, and complex integrations, escalating as needed to senior TAMs.