Security Systems Technician – Intrusion, CCTV & Access

Johnson Controls; Lexington (AL); On-site; USD 26,000 - 45,000; Full time

Job summary

Johnson Controls is seeking a Security Technician in the United States to troubleshoot, service, inspect, and repair intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will act as a trusted advisor to customers, explain next steps clearly, and help restore full system functionality with a focus on service quality and dependable outcomes.

You will work with a field organization dedicated to customer outcomes and safety, coordinate with police or fire

Qualifications

• 1 year of experience in the low-voltage or security industry.
• Experience servicing and troubleshooting intrusion, IP CCTV, access control, and fire alarm systems in commercial environments.
• Strong verbal communication skills and the ability to explain service findings clearly.
• Valid driver’s license with an excellent driving record.
• Ability to pass thorough background and identity checks.
• High school diploma or GED.

Responsibilities

• Locate and diagnose trouble with damaged equipment, wiring, or system components.
• Readjust, repair, or replace inoperative equipment and test systems to confirm proper operation.
• Perform repairs and inspections of intrusion detection, IP CCTV, access control, and fire alarm systems.
• Assist fellow service technicians with system repairs and complete minor repairs, including battery replacement.
• Test system operation to the customer monitoring center to establish service connectivity.
• Complete forms, service notes, and customer paperwork accurately and on time.
• Coordinate inspections and installations with police, fire departments, or other appropriate agencies when needed.
• Provide recommendations, solutions, and quotes that help customers improve system performance and facility efficiency.

Education

High school diploma or GED

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Job description

Johnson Controls is seeking a Security Technician in the United States to troubleshoot, service, inspect, and repair intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will act as a trusted advisor to customers, explain next steps clearly, and help restore full system functionality with a focus on service quality and dependable outcomes.

You will work with a field organization dedicated to customer outcomes and safety, coordinate with police or fire