Security Technician: Intrusion, CCTV & Fire Alarm Expert

Johnson Controls; Louisville (KY); On-site; USD 26,000 - 45,000; Full time

Job summary

Johnson Controls is seeking a Security Technician to troubleshoot, service, inspect, and repair intrusion, IP CCTV, access control, and fire alarm systems for commercial environments. You will advise customers, explain next steps clearly, and help restore full system functionality with a focus on quality and reliability.

The role emphasizes hands-on diagnostics, coordination with agencies, and documenting work precisely while offering practical recommendations to improve facility security and

Qualifications

• One year of experience in the low-voltage or security industry.
• Experience servicing intrusion, IP CCTV, access control, and fire alarm systems in commercial environments.
• Ability to read and explain service findings to customers.

Responsibilities

• Locate and diagnose trouble with damaged equipment, wiring, or system components.
• Readjust, repair, or replace inoperative equipment and test systems to confirm proper operation.
• Perform repairs and inspections of intrusion detection, IP CCTV, access control, and fire alarm systems.
• Assist fellow service technicians with system repairs and complete minor repairs, including battery replacement.
• Test system operation to the customer monitoring center to establish service connectivity.
• Complete forms, service notes, and customer paperwork accurately and on time.
• Coordinate inspections and installations with police, fire departments, or other appropriate agencies when needed.
• Provide recommendations, solutions, and quotes that help customers improve system performance and facility efficiency.

Skills

Troubleshooting

Security platforms knowledge

Clear communication

Verbal communication

Driving

Education

High school diploma or GED

Tools

Hand and power tools

Job description

Johnson Controls is seeking a Security Technician to troubleshoot, service, inspect, and repair intrusion, IP CCTV, access control, and fire alarm systems for commercial environments. You will advise customers, explain next steps clearly, and help restore full system functionality with a focus on quality and reliability.

The role emphasizes hands-on diagnostics, coordination with agencies, and documenting work precisely while offering practical recommendations to improve facility security and