Security Systems Support & Diagnostics Specialist

Johnson Controls; Orlando (FL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401K

Vacation 15 days

Medical, dental, and vision

Job summary

Johnson Controls helps protect people, property, and critical operations. In this role, you will support bank security and physical security equipment with a focus on keeping electronic security systems reliable, functional, and aligned with company standards.

We are looking for a customer-focused security systems professional to coordinate, maintain, and provide technical support across alarm, digital video, and card access environments, working with vendors to ensure security deliverables meet

Qualifications

• Three or more years of technical system support experience.
• Experience with video intrusion, alarm, and access control management systems.
• Ability to evaluate solutions under moderate supervision.
• Strong communication and organizational skills.
• Vaccination against Covid-19 where allowed by law.

Responsibilities

• Provide coordination and maintenance support for bank security and physical security equipment.
• Deliver technical support and diagnostics for complex alarm, digital video, and card access systems.
• Program, maintain, and update information for Corporate Security electronic security systems.
• Initiate service calls for video, alarm, and card access system repairs.
• Remotely program system maintenance and repairs for vendors during service.
• Identify issues and escalate risk items as needed.
• Work with vendors to keep the electronic security program functional.
• Build and maintain relationships with peers, managers, clients, integrators, vendors, tenants, and partners.

Skills

Video intrusion

Alarm systems

Access control

Customer oriented

Job description

Johnson Controls helps protect people, property, and critical operations. In this role, you will support bank security and physical security equipment with a focus on keeping electronic security systems reliable, functional, and aligned with company standards.

We are looking for a customer-focused security systems professional to coordinate, maintain, and provide technical support across alarm, digital video, and card access environments, working with vendors to ensure security deliverables meet