Security Systems Support & Diagnostics Specialist

YDU JC Air Cond & Ref Inc.- Dubai; Orlando (FL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision care

15 days vacation

Employee discount

Zero Harm safety policy

Job summary

Johnson Controls International plc. is seeking a security systems professional to coordinate, maintain, and support Corporate Security electronic systems across alarm, video, and access control environments.

You will coordinate with vendors and ensure deliverables align with company standards and industry best practices, working to keep systems reliable and fully functional. The role emphasizes safety, integrity, and cross-team collaboration in a dynamic environment.

Qualifications

• Three or more years of technical system support experience.
• Experience with video intrusion, alarm, and access control management systems.
• Strong verbal and written communication skills; ability to convey complex information clearly.
• Demonstrated ability to learn multiple software applications and Microsoft Office products.

Responsibilities

• Provide coordination and maintenance support for bank security and physical security equipment.
• Deliver technical support and diagnostics for alarm, digital video, and card access systems.
• Program, maintain, and update information for Corporate Security electronic security systems.
• Initiate service calls for video, alarm, and card access system repairs.
• Remotely program system maintenance and repairs for vendors during service.
• Identify risks and elevate unresolved issues as needed.
• Work with vendors to keep electronic security program well maintained.
• Build and maintain positive working relationships with peers, managers, clients, integrators, vendors, tenants, and partners.

Skills

Technical system support

Video intrusion

Alarm systems

Access control

Communication skills

Organizational skills

Microsoft Office

Tools

Pacom-gms

Verint Vid Center

March Networks Admin Console

EMCS/DMP remote link

Job description

Johnson Controls International plc. is seeking a security systems professional to coordinate, maintain, and support Corporate Security electronic systems across alarm, video, and access control environments.

You will coordinate with vendors and ensure deliverables align with company standards and industry best practices, working to keep systems reliable and fully functional. The role emphasizes safety, integrity, and cross-team collaboration in a dynamic environment.