Security Systems Technician I – On-Site Service

Securitas Technology; Boise (ID); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company cell phone

Paid training

Competitive salary

401K with match

Job summary

Securitas Technology is seeking technically minded individuals with experience in low voltage electronics for electronic security solutions. You will service customer sites, address post-installation issues, and participate in special projects as needed.

Responsibilities include responding to trouble tickets, diagnosing issues, performing preventative maintenance, configuring systems, and documenting all changes. Strong communication, problem-solving, and IP networking knowledge are essential.

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills.
• Excellent time management skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing deployment details for technical and non-technical audiences.
• Perform pre-deployment end to end testing of upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Low voltage electronics

Troubleshooting

Network/IP addressing

Verbal communication

Written communication

Problem solving

Time management

Positive work ethic

Certifications in CCTV/Access Control

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology is seeking technically minded individuals with experience in low voltage electronics for electronic security solutions. You will service customer sites, address post-installation issues, and participate in special projects as needed.

Responsibilities include responding to trouble tickets, diagnosing issues, performing preventative maintenance, configuring systems, and documenting all changes. Strong communication, problem-solving, and IP networking knowledge are essential.