Field Service Tech III – Security Systems (Company Vehicle)

Securitas Electronic Security, Inc.; Salt Lake City (UT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

401K with match

Training and certification support

Paid time off

Job summary

Securitas Technology is seeking an on-site Service Technician to support client installations and post-installation care across a nationwide network. You will respond to trouble tickets, diagnose issues, and perform preventative maintenance to maximize uptime.

Strong knowledge of access control, CCTV, intrusion, and fire alarm systems is required. Ideal candidates have hands-on low voltage experience, solid problem-solving skills, and the ability to document changes clearly.

Qualifications

• Minimum: High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• NICET certification or State Fire License preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.) Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Problem solving

Analytical thinking

Time management

Verbal communication

Written communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology is seeking an on-site Service Technician to support client installations and post-installation care across a nationwide network. You will respond to trouble tickets, diagnose issues, and perform preventative maintenance to maximize uptime.

Strong knowledge of access control, CCTV, intrusion, and fire alarm systems is required. Ideal candidates have hands-on low voltage experience, solid problem-solving skills, and the ability to document changes clearly.