Security Supervisor - Hilton Columbus Downtown

Hilton Worldwide, Inc.; Columbus (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading global hospitality company as a Security Supervisor at a premier downtown hotel. In this dynamic role, you will oversee security operations, ensuring the safety of guests and staff while fostering a culture of exceptional service. Your leadership will guide a team dedicated to maintaining a secure environment, responding to emergencies, and resolving guest inquiries. With a commitment to integrity and teamwork, you will be part of a vibrant atmosphere that values innovation and quality. If you are passionate about hospitality and ready to make a difference, this opportunity is for you!

Benefits

Worldwide travel discounts

DailyPay

FREE parking or discounted bus pass

Shift meals

Paid time off starting on your first day

Qualifications

• Demonstrated leadership skills and ability to supervise security personnel.
• Strong customer service skills and ability to resolve guest issues.

Responsibilities

• Supervise and train Security Officers to ensure guest and property safety.
• Coordinate responses to emergencies and conduct preliminary investigations.

Skills

Leadership

Customer Focus

Integrity

Teamwork

Problem-solving

Job description

Job Description - Security Supervisor - Hilton Columbus Downtown (HOT0BC9I)

Job Number:

HOT0BC9I

Work Locations

Hilton Columbus Downtown 401 North High Street Columbus 43215

The Security Team at the Hilton Columbus Downtown is currently seeking a Security Supervisor to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.

We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!

What will I be doing?

As a Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward.
• Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• Perform duties of a Security Officer, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!