Security Specialist: Crisis Response & Guest Safety

Target; Cockeysville (MD); Vor Ort; USD 27.000 - 41.000; Vollzeit

Zusammenfassung

Target is seeking a Security Specialist to protect guests, team members and assets while maintaining a safe store environment. The role emphasizes de‑escalation, incident documentation, and collaboration with store leadership to prevent theft and shrinkage.

Responsibilities include welcoming guests, responding to incidents, and using surveillance and case management systems to ensure a secure shopping experience across shifts, including nights and weekends.

Qualifikationen

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Aufgaben

• Create an Easy, Inspiring and Friendly guest experience by delivering on key commitments.
• Greet guests at different distances and initiate warm, helpful interactions.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Respond to and document security incidents in a timely manner.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.
• Submit documentation in the case management system following AP policy.

Kenntnisse

Guest interaction

Teamwork

Flexible schedule

Communication skills

Independent work

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Target is seeking a Security Specialist to protect guests, team members and assets while maintaining a safe store environment. The role emphasizes de‑escalation, incident documentation, and collaboration with store leadership to prevent theft and shrinkage.

Responsibilities include welcoming guests, responding to incidents, and using surveillance and case management systems to ensure a secure shopping experience across shifts, including nights and weekends.