Security Specialist: Crisis Response & Guest Safety

Target; Novato (CA); Sur place; USD 26 000 - 36 000; Plein temps

Résumé du poste

Target is seeking a Security Specialist to help protect guests, team members, and the store. The role emphasizes customer service, de-escalation skills, and teamwork in a fast-paced environment.

You will participate in safety protocols, monitor activity, document incidents, and support loss prevention efforts while delivering an excellent guest experience. Training is provided to build security knowledge and professional conduct.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Responsabilités

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments such as greeting guests and assisting them.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and support peers as needed.
• Promote a safe, secure store environment and document security incidents promptly.
• Use Target video surveillance system and case management tools to document incidents.
• Conduct merchandise theft recoveries and assist with apprehensions following AP policies.

Connaissances

Customer service

Interpersonal skills

Teamwork

Effective communication

Formation

High school diploma or equivalent

Outils

Handheld scanners

Description du poste

Target is seeking a Security Specialist to help protect guests, team members, and the store. The role emphasizes customer service, de-escalation skills, and teamwork in a fast-paced environment.

You will participate in safety protocols, monitor activity, document incidents, and support loss prevention efforts while delivering an excellent guest experience. Training is provided to build security knowledge and professional conduct.