Security Specialist: Guest Safety and Loss Prevention

Target; Glen Burnie (MD); In loco; USD 27.000 - 40.000; Tempo pieno

Descrizione del lavoro

Target is seeking a Security Specialist to safeguard guests, team members and store assets while maintaining a welcoming shopping environment. You will deter theft, respond to incidents, and document cases using Target's case management system.

The role requires strong communication, teamwork and flexibility to work nights, weekends and holidays in a fast-paced retail setting. Our training program will teach you the essentials of crisis response, de-escalation, and use of surveillance tools.

Competenze

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently

Mansioni

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments
• Greet guests and assist in locating products or resolving issues
• Resolve guest questions to ensure a smooth shopping experience
• End every guest transaction with a sincere thank you
• Support team efforts and assist peers while maintaining a positive attitude
• Promote a culture of safety and security throughout the store, including exterior areas
• Respond to and document security incidents promptly and accurately
• Use the video surveillance system to monitor activities as directed
• Document cases in the case management system following AP policy
• Maintain ethical conduct, safety and compliance in all actions
• Work safely and comply with safety policies and training

Conoscenze

Communication skills

Customer service

Teamwork

Flexibility

De-escalation

Physical stamina

Formazione

High school diploma or equivalent

Strumenti

Handheld scanners

Video surveillance system

Descrizione del lavoro

Target is seeking a Security Specialist to safeguard guests, team members and store assets while maintaining a welcoming shopping environment. You will deter theft, respond to incidents, and document cases using Target's case management system.

The role requires strong communication, teamwork and flexibility to work nights, weekends and holidays in a fast-paced retail setting. Our training program will teach you the essentials of crisis response, de-escalation, and use of surveillance tools.