Security Specialist — Crisis & Guest Safety Pro

Target Corp; Napa (CA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Target is seeking a Security Specialist in Napa to help protect guests, team members, and the brand. The role includes engaging with customers, supporting store operations, and maintaining safety via surveillance and incident documentation.

The position requires 18+ years old, a high school diploma or equivalent, and the ability to work flexible hours, including nights and weekends. Training will cover de-escalation and security practices to ensure a safe shopping experience.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Responsibilities

• Greet guests and assist them to find what they need, resolving issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you and maintain a helpful attitude.
• Respond to and document security incidents in a timely manner using the case management system.
• Conduct merchandise checks and prevent theft by following AP policies and procedures.
• Operate Target's video surveillance system and support assets protection to maintain a safe store environment.

Skills

Customer service

Communication skills

Teamwork

De-escalation

Flexibility

Education

High school diploma or equivalent

Tools

Handheld scanners

Video surveillance system

Case management system

Job description

Target is seeking a Security Specialist in Napa to help protect guests, team members, and the brand. The role includes engaging with customers, supporting store operations, and maintaining safety via surveillance and incident documentation.

The position requires 18+ years old, a high school diploma or equivalent, and the ability to work flexible hours, including nights and weekends. Training will cover de-escalation and security practices to ensure a safe shopping experience.