Security Solutions Engineer

Gallaher Fire, Security, and Communications; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Gallaher Fire, Security, and Communications in Nashville seeks a technically skilled sales support professional to assist the sales team and customers by identifying their needs and providing product, service or equipment information.

You will help relieve tasks that take away from potential selling time, support installation coordination, and prepare cost estimates, while coordinating with technical resources and vendors as needed.

Qualifications

• Bachelor's degree in Engineering or Science field.
• 6 years of technical experience or equivalent.
• Strong communication and time management skills.

Responsibilities

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand technical product and service requirements.
• Process workorders, check lists, contracts, CRM requirements and other tasks associated in the sales process.
• Ability to assist in organization of installation and support activities of accounts.
• Responsible to work with Sales Team and advise customers and potential customers on the best product fit for their business model needs.
• Prepares cost estimates by reviewing sales proposals, checklists, and other related customer documents and consulting with other technical resources within the organization and with different vendors.
• Ability to partner with Sales Team to assess current product offerings to determine systems requirements for customer inquiries, and when appropriate, to facilitate the upsell of other UAS products and services.
• All other duties as assigned.

Skills

Strong communication

Time management

Education

Bachelor's degree in Engineering or Science field

Job description

Gallaher Fire, Security, and Communications in Nashville seeks a technically skilled sales support professional to assist the sales team and customers by identifying their needs and providing product, service or equipment information.

You will help relieve tasks that take away from potential selling time, support installation coordination, and prepare cost estimates, while coordinating with technical resources and vendors as needed.