Security Site Manager - Lead Teams & Client Success

Allied Universal; Chicago (IL); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Paid vacation

Job summary

Allied Universal is seeking a Site Manager in Chicago, IL to oversee day-to-day security operations for an assigned account, including hiring, training, and performance management of staff while ensuring service quality and client satisfaction.

You will lead a team of security officers and supervisors, coordinate staffing, payroll, reporting, and compliance, and work to meet financial and operational goals.

Qualifications

• Four year degree in Criminal Justice, Business Administration or related field.
• Experience in contract security, facilities management, military or law enforcement preferred.
• Ability to develop and grow customer relationships.

Responsibilities

• Supervise the day to day security operations of an assigned client site
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
• Ensure the client site is provided with high quality security services to protect people and property
• Build, improve and maintain effective relationships with both client and employees
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
• Ensure all required reporting and contract compliance requirements are met
• Capably utilize WinTeam for scheduling and billing, and to produce reports that require interpretation and action for effective business management
• Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

Skills

Staff Management

Financial Management

Customer Focus

Time Management

Problem Solving

Team Leadership

Interpersonal Skills

Education

Bachelor's degree in Criminal Justice or Business Administration

Tools

WinTeam

Job description

Allied Universal is seeking a Site Manager in Chicago, IL to oversee day-to-day security operations for an assigned account, including hiring, training, and performance management of staff while ensuring service quality and client satisfaction.

You will lead a team of security officers and supervisors, coordinate staffing, payroll, reporting, and compliance, and work to meet financial and operational goals.