Security Operations Site Manager

Alliedbarton Security Services; Chicago (IL); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life,AD

Eight paid holidays annually, five s

Vacation time accrual 3.08 hours biwe

Vacation time accrual 3.08 hours biwe

Job summary

Allied Universal is seeking a Site Manager in Chicago to oversee day-to-day security operations for an assigned client site. You will supervise security officers and site supervisors, manage staffing, payroll, training, and performance development while ensuring quality service and client satisfaction.

Responsibilities include maintaining schedules, coordinating support services, reporting and contract compliance, and meeting financial/operational goals.

Qualifications

• Four year degree in Criminal Justice, Business Administration or related field.
• 2+ years of business management/operations/supervisory experience.
• Ability to develop and grow customer relationships; strong interpersonal skills.

Responsibilities

• Supervise the day to day security operations of an assigned client site.
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.
• Ensure the client site is provided with high quality security services to protect people and property.
• Build, improve and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Ensure all required reporting and contract compliance requirements are met.
• Assure regular communication of issues or program with Client.
• Handle any escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.).
• Meet all contractual scheduled hours with a minimum of unbilled overtime.
• Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel.
• Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
• Take proactive role in communicating with the client and meeting his needs; meet regularly, listen to issues, provide security and technical expertise and solutions.

Skills

Interpersonal skills

Communication skills

Team leadership

Client relationship building

Education

Four year degree in Criminal Justice, Business Administration or related field

Tools

WinTeam

Job description

Allied Universal is seeking a Site Manager in Chicago to oversee day-to-day security operations for an assigned client site. You will supervise security officers and site supervisors, manage staffing, payroll, training, and performance development while ensuring quality service and client satisfaction.

Responsibilities include maintaining schedules, coordinating support services, reporting and contract compliance, and meeting financial/operational goals.