Security Site Lead — Corporate Campus

Securitas Global Clients America; Andover (MA); On-site; USD 75,768,000 - 78,523,000; Full time

Job summary

Securitas seeks an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. The role involves guiding Security Officers, serving as the primary client contact, and maintaining high standards of professionalism and security.

The position requires exceptional customer service, strong communication, and a commitment to operational excellence. Schedule is Monday–Friday 7am–3pm with a pay rate of $27 per hour, reflecting leadership responsibilities at a

Qualifications

• High School Diploma or GED required.
• Security supervisory or management experience preferred.
• Experience leading, coaching, and developing employees.
• Excellent communication, organizational, and interpersonal skills.
• Strong customer service mindset with a polished, professional appearance and demeanor.
• Experience supporting corporate, commercial office, or high-profile environments preferred.
• Intermediate computer proficiency, including Microsoft Office and report writing.
• Ability to remain calm, decisive, and professional during emergencies.

Responsibilities

• Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
• Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
• Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
• Coordinate staffing, scheduling, and shift coverage to ensure continuous site operations.
• Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
• Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
• Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
• Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
• Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
• Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.

Skills

Leadership

Communication

Customer service

Calm under pressure

MS Office

Report writing

Education

High School Diploma or GED

Tools

MS Office

Report writing

Job description

Securitas seeks an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. The role involves guiding Security Officers, serving as the primary client contact, and maintaining high standards of professionalism and security.

The position requires exceptional customer service, strong communication, and a commitment to operational excellence. Schedule is Monday–Friday 7am–3pm with a pay rate of $27 per hour, reflecting leadership responsibilities at a