Security & Shrinkage Specialist

Nordstrom, Inc.; Boulder (CO); Presencial; USD 37.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Vision, Dental, Retirement

Paid Time Away

Merchandise Discount

Life Insurance and Disability

Employee Assistance Program (EAP)

Descripción de la vacante

Nordstrom, Inc. is seeking an Asset Protection Agent to safeguard customers, teams and merchandise across store environments.

You will partner with the store Emergency Response Team (ERT) to prepare, respond to and recover from emergencies while mitigating shrinkage and preventing theft. You will resolve theft with sound judgement, conduct investigations, and use surveillance tools including video systems and RFID data to support outcomes.

Formación

• Valid security license may be required in certain locations.
• Strong judgement and decision-making under pressure.
• Excellent verbal and written communication.
• Ability to maintain confidentiality and handle sensitive information.
• Demonstrated accountability and ownership of tasks.

Responsabilidades

• Resolve theft by applying policy and leadership guidance with sound judgement.
• Identify theft trends using reporting and surveillance.
• Support shrinkage reduction through action plans and standards.
• Investigate internal theft and support investigations with evidence and collaboration.
• Use video and RFID data to monitor activity and aid investigations.
• Maintain safety and security of customers and staff; respond to incidents.
• Lead security audits and training; participate in Emergency Response Team (ERT).
• Prepare clear incident reports and cooperate with legal requirements.

Conocimientos

Decision making / good judgement

Verbal & written skills

Interpersonal & communication skills

Confidentiality

Calm demeanor

Accountability / ownership

Flexible schedule

Descripción del empleo

Nordstrom, Inc. is seeking an Asset Protection Agent to safeguard customers, teams and merchandise across store environments.

You will partner with the store Emergency Response Team (ERT) to prepare, respond to and recover from emergencies while mitigating shrinkage and preventing theft. You will resolve theft with sound judgement, conduct investigations, and use surveillance tools including video systems and RFID data to support outcomes.