Security Shift Supervisor - Flexible Scheduling & Growth

Inter-Con Security Systems, Inc.; Pasadena (CA); On-site; USD 67,000 - 69,000; Full time

Benefits offered by this job

Competitive Pay

Recognition and Reward Programs

Training and Career Development

Medical, Dental, PTO, 401(k)

Job summary

Inter-Con Security Systems, Inc. is seeking a Shift Supervisor for client-site locations in Pasadena, CA. You will oversee badge handling, visitor flow, front-desk operations, and safety procedures while ensuring a welcoming, secure environment for employees and guests.

The role emphasizes customer service excellence, adherence to security standards, and participation in comprehensive training to master wellness and security techniques. Open shifts include nights and weekends.

Qualifications

• Be at least 18 years old.
• Eligible to work in the United States.
• Possess a high school diploma or GED equivalent.
• Possess a guard card or BSIS Certification and First Aid CPR/AED Certification - training available if needed.
• Previous experience in concierge/reception or security roles is a plus.

Responsibilities

• Greet and process all personnel and visitors, issuing badges and assisting when needed.
• Answer incoming calls, direct them appropriately and log voicemail.
• Report or monitor suspicious persons, calls or events with stakeholders.
• Assist in emergency safety and security response efforts.
• Open availability nights, weekends, holidays; overtime as directed.

Skills

Customer service

Communication

De-escalation

Safety awareness

Education

High School Diploma or GED

BSIS Guard Card / First Aid CPR AED certified

Job description

Inter-Con Security Systems, Inc. is seeking a Shift Supervisor for client-site locations in Pasadena, CA. You will oversee badge handling, visitor flow, front-desk operations, and safety procedures while ensuring a welcoming, secure environment for employees and guests.

The role emphasizes customer service excellence, adherence to security standards, and participation in comprehensive training to master wellness and security techniques. Open shifts include nights and weekends.