Security Site Supervisor — Lead Safety & Guest Experience

Inter-Con Security; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Recognition Programs

Training & Career Development

Medical, Dental, PTO & 401(k)

Job summary

Inter-Con Security Systems, Inc. in San Antonio is seeking a Site/Shift Supervisor to be a customer service champion, enforce safety and security standards, and create a welcoming, secure environment for employees and guests.

The ideal candidate is personable, adaptable, and capable of handling emergency procedures; comprehensive training (80 hours) is provided in wellness and security techniques, with opportunities for career growth.

Qualifications

• Be a minimum of 18 years of age.
• Be eligible to work in the United States.
• Possess a high school diploma or GED equivalent.
• Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
• Previous experience working in concierge/reception, security roles a plus.
• Possess courteous behavior and able to interact and manage contact with general public.
• Ability to stay calm and focused in stressful situations.

Responsibilities

• Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary.
• Answer all incoming calls, appropriately directing them and logging voicemail.
• Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter-Con Security/Facility stakeholders.
• Additional duties (i.e. Parking Validation, Package Tracking, Security Access/Video Monitoring), as required.
• Assist in emergency safety/security response efforts.

Skills

Customer service

Public interaction

Calm under pressure

Professional demeanor

Education

High school diploma or GED

Guard card or BSIS Certification

First Aid CPR/AED Certification

Job description

Inter-Con Security Systems, Inc. in San Antonio is seeking a Site/Shift Supervisor to be a customer service champion, enforce safety and security standards, and create a welcoming, secure environment for employees and guests.

The ideal candidate is personable, adaptable, and capable of handling emergency procedures; comprehensive training (80 hours) is provided in wellness and security techniques, with opportunities for career growth.