Security Shift Manager: Lead Safety & Guest Experience

MGM Resorts International; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Wellness incentive programs

Health & Income protection benefits

Discounts on hotel, food, retail and娱乐

Job summary

MGM Resorts International in Detroit, Michigan is seeking a Security Assistant Shift Manager to help keep guests and staff safe while delivering a welcoming experience. You will oversee security operations, coordinate investigations, and respond to emergencies, working with local authorities as needed.

The role emphasizes customer focus, strong communication, and organization, with flexibility to cover alternate shifts in a fast-paced entertainment environment at MGM Resorts.

Qualifications

• Customer-focused and guest-oriented mindset.
• Clear communication with team and management.
• Highly organized with attention to detail.
• Willingness to work alternate shifts in a fast-paced environment.

Responsibilities

• Manage security staff and operations, including scheduling and performance management.
• Ensure guest and employee safety by enforcing policies and procedures.
• Liaise with outside agencies during security incidents.
• Assist and coordinate onsite investigations as needed.
• Respond to emergencies and document incidents for timely reporting.

Skills

Customer-focused

Excellent communication skills

Detail-oriented

Shift flexibility

Job description

MGM Resorts International in Detroit, Michigan is seeking a Security Assistant Shift Manager to help keep guests and staff safe while delivering a welcoming experience. You will oversee security operations, coordinate investigations, and respond to emergencies, working with local authorities as needed.

The role emphasizes customer focus, strong communication, and organization, with flexibility to cover alternate shifts in a fast-paced entertainment environment at MGM Resorts.