Security Assistant Shift Manager - MGM Grand Detroit

MGM Resorts International; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Wellness incentive programs

Health & Income protection benefits

Discounts on hotel, food, retail and娱乐

Job summary

MGM Resorts International in Detroit, Michigan is seeking a Security Assistant Shift Manager to help keep guests and staff safe while delivering a welcoming experience. You will oversee security operations, coordinate investigations, and respond to emergencies, working with local authorities as needed.

The role emphasizes customer focus, strong communication, and organization, with flexibility to cover alternate shifts in a fast-paced entertainment environment at MGM Resorts.

Qualifications

• Customer-focused and guest-oriented mindset.
• Clear communication with team and management.
• Highly organized with attention to detail.
• Willingness to work alternate shifts in a fast-paced environment.

Responsibilities

• Manage security staff and operations, including scheduling and performance management.
• Ensure guest and employee safety by enforcing policies and procedures.
• Liaise with outside agencies during security incidents.
• Assist and coordinate onsite investigations as needed.
• Respond to emergencies and document incidents for timely reporting.

Skills

Customer-focused

Excellent communication skills

Detail-oriented

Shift flexibility

Job description

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Security Assistant Shift Manager plays a vital role in ensuring the safety and security of our facility, guests, and staff. This role is essential in promoting a safe and welcoming atmosphere while safeguarding the integrity of our operations.

THE DAY-TO-DAY:

• Manage security staff and operations, including hiring, scheduling, training, policy enforcement, and performance management
• Ensure guest and employee safety by fostering a secure environment and enforcing all applicable state, local, regulatory, and company policies and procedures
• Act as a liaison with the appropriate outside agencies during security incidents
• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
• Respond to guest and employee emergencies and reported threats; document incidents and ensure proper escalation for timely reporting and resolution

THE IDEAL CANDIDATE:

• Must be customer-focused
• Possesses excellent communication skills, with the ability to interact effectively with all levels of management and customers
• Highly detail-oriented and organized
• This position requires flexibility to work alternate shifts as needed

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103

Are you ready to JOIN THE SHOW?