Security Shift Lead: Coordinate, Coach & Respond On-Duty

Allied Universal; Concord (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a designated shift and ensure the delivery of quality security services at the assigned site. The role requires coordination with site supervisors, Account Managers, and security officers to maintain safety and service standards.

The ideal candidate will have strong communication skills, the ability to draft clear reports, and experience in crisis management.

Qualifications

• Must be at least 18 years old.
• High school diploma or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills.
• Ability to prepare written reports and logs.
• Must read and understand operating procedures.
• Valid Driver’s License with clean driving record.
• Background check and drug/alcohol test required.
• Intermediate computer skills to use wireless technology.
• Ability to handle crises and provide customer service.

Responsibilities

• Supervise and coordinate the delivery of security services on a specific shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within empowerment range.
• Handle crisis situations calmly and efficiently.
• Maintain clear written reports and logs.

Skills

Communication skills

Interpersonal skills

Report writing

Crisis management

Customer service

Driving

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a designated shift and ensure the delivery of quality security services at the assigned site. The role requires coordination with site supervisors, Account Managers, and security officers to maintain safety and service standards.

The ideal candidate will have strong communication skills, the ability to draft clear reports, and experience in crisis management.