Security Service Technician – Field Engineer, Access & CCTV

Convergint Technologies LLC; La Vista (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Paid holidays and time off

Vehicle reimbursement plan

Job summary

Convergint Technologies LLC is seeking a full-time Security Service Technician to service and support customers, perform routine and emergency service calls, and participate in small project work. The role emphasizes problem solving, system diagnostics, and effective communication to ensure high-quality service.

The successful candidate will work within a safety-conscious culture, travel to local sites, and contribute to ongoing maintenance, installations, and system upgrades for security and

Qualifications

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills related to fire alarm systems and electronic security systems.
• Solid programming skills and ability to troubleshoot problems.

Responsibilities

• Respond to routine and non-routine service calls and emergencies; diagnose, repair and install as needed.
• Troubleshoot and fix issues in malfunctioning equipment or software.
• Prepare accurate service reports for invoicing and cost tracking.
• May perform system integrations, upgrades, audits and database tasks.

Skills

Customer service

Technical troubleshooting

Security systems

Fire alarms

Access control

Electrical aptitude

Driver's license

Travel readiness

Education

High School/GED or equivalent experience

Tools

Milestone

Genetec

AMAG

Lenel

CCURE

S2 Intrusion

DMP

Bosch

Job description

Convergint Technologies LLC is seeking a full-time Security Service Technician to service and support customers, perform routine and emergency service calls, and participate in small project work. The role emphasizes problem solving, system diagnostics, and effective communication to ensure high-quality service.

The successful candidate will work within a safety-conscious culture, travel to local sites, and contribute to ongoing maintenance, installations, and system upgrades for security and