Security Service Coordinator – Enterprise Accounts

Cochran Inc.; Seattle (WA); On-site; USD 60,000 - 96,000; Full time

Benefits offered by this job

PTO

401k

Medical

Dental & Vision

Life Insurance

Seven Paid Holidays

Voluntary Benefits

EAP

Job summary

Cochran, Inc. is seeking a Service Coordinator in Seattle to oversee service requests, schedule work, and coordinate with internal teams and external clients for security-related installations.

This role supports a multi-site enterprise with a focus on prompt communication and efficient operations. Ideal candidates will have at least 2 years of relevant experience, strong English skills, and familiarity with Word, spreadsheets, and PM tools.

Qualifications

• Minimum of 2 years of relevant experience and/or training.
• Fluent in speaking, reading, and writing English.
• Capable of reading and interpreting basic documents and writing standard correspondence.
• Working knowledge of Microsoft Word, spreadsheet software, and project management tools.

Responsibilities

• Coordinate with customers to schedule service requests and follow-ups.
• Create new work orders and manage documentation for service requests.
• Serve as primary permit contact for all jobs and work orders.
• Assist with field dispatch and maintain communication between office and technicians.
• Support dispatch coordination and communication to field personnel.

Skills

2+ years experience

Reading & writing

Fluent English

Microsoft Word

Spreadsheet software

Project management tools

Tools

Microsoft Word

Spreadsheet software

Project management tools

Job description

Cochran, Inc. is seeking a Service Coordinator in Seattle to oversee service requests, schedule work, and coordinate with internal teams and external clients for security-related installations.

This role supports a multi-site enterprise with a focus on prompt communication and efficient operations. Ideal candidates will have at least 2 years of relevant experience, strong English skills, and familiarity with Word, spreadsheets, and PM tools.