Security Receptionist & Guest Experience Ambassador

Fidelity Management & Research Company; Merrimack (NH); On-site; USD 23,000 - 30,000; Full time

Job summary

Fidelity Investments seeks a Security Receptionist in Merrimack, NH. You will be the first point of contact, greeting visitors, issuing badges, and supporting safety procedures with a customer-focused approach.

This role supports the Global Security Operations team and requires strong English communication, reliability, and the ability to multitask in a fast-paced environment. Training on safety equipment is provided.

Qualifications

• Customer-service orientation and professional demeanor.
• Ability to follow security procedures and protocols.
• Clear, effective communication in English.
• Willingness to learn new software and systems.

Responsibilities

• Greet visitors warmly and maintain a welcoming atmosphere.
• Handle building access and badge issuance for guests and employees.
• Manage the visitor management system and entry logs.
• Monitor surroundings and promptly report security or safety concerns.
• Perform administrative tasks as needed.
• Utilize life safety equipment and participate in training when required.

Skills

Positive attitude

Team player

Integrity

Interpersonal skills

English proficiency

Multitasking

MS Office

Job description

Fidelity Investments seeks a Security Receptionist in Merrimack, NH. You will be the first point of contact, greeting visitors, issuing badges, and supporting safety procedures with a customer-focused approach.

This role supports the Global Security Operations team and requires strong English communication, reliability, and the ability to multitask in a fast-paced environment. Training on safety equipment is provided.