Security Receptionist

Fidelity TalentSource; Merrimack (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Fidelity TalentSource in Merrimack, NH seeks a Security Receptionist to join the Global Security Operations team. You will be the first contact for associates, visitors, vendors, and customers, delivering hospitality while enforcing security protocols.

This 45-hour/week role runs Monday through Friday, 7:30am–4:30pm with a 30-minute paid lunch. You will support front-desk operations, badge issuance, and incident reporting, contributing to a safe, welcoming environment built on professionalism

Qualifications

• Positive, team-oriented attitude.
• Integrity, professionalism, organization, multitasking.
• Strong interpersonal, communication and social skills.
• Strong situational awareness and observation.
• Excellent verbal and written English.
• Ability to perform under stress.
• Proficiency in Microsoft Office and ability to learn new software.

Responsibilities

• Warmly greet visitors and create a welcoming atmosphere while following security procedures.
• Perform building access and check-in, issue badges for guests and employees.
• Manage visitor management system and entry log for accurate records.
• Maintain awareness of surroundings and report safety concerns.
• Perform administrative tasks as needed.
• Use life safety equipment; training provided (fire extinguishers, first aid, radios).
• Administer basic first aid and CPR (training provided).

Skills

Team attitude

Customer service

Interpersonal skills

Situational awareness

English communication

Stress management

MS Office

Tools

MS Office

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Receptionist to work in Merrimack, NH!

As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your primary focus will be to deliver exceptional customer service while collaborating with a team of dedicated security professionals.

This role is pivotal in creating a memorable experience for all Fidelity associates, visitors, vendors, and customers, ensuring they receive top-notch hospitality and safety assistance. You will be the first point of contact for all individuals entering our premises, representing Fidelity with professionalism, and adhering to security protocols.

This role is 45 hours a week. The schedule is Monday through Friday, 7:30am-4:30pm with a 30-minute paid lunch break each shift.

The Expertise and Skills You Bring

• A positive and team-oriented attitude.
• Integrity, professionalism, organization, and the ability to multitask and prioritize efficiently.
• Strong interpersonal, communication and social skills with the ability to build strong relationships.
• Strong situational awareness and keen observation abilities.
• Excellent verbal and written communications skills in English.
• Ability to perform optimally under stressful conditions.
• Proficiency in Microsoft Office programs and an ability to learn new software.

Job Responsibilities

• Warmly greet visitors, creating a friendly and inviting atmosphere at our facilities while following established security procedures.
• Perform all building access and check-in procedures, including issuing badges for guests and employees.
• Manage the visitor management system or entry log to ensure accurate records.
• Maintain awareness of the surrounding environment and promptly report any security and safety concerns.
• Perform administrative tasks as needed.
• Utilize life safety equipment, such as fire extinguishers, first aid supplies, and radios when required (training will be provided).
• Administer basic first aid and CPR (training will be provided).

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.