Security Receptionist

Fidelity Management & Research Company; Merrimack (NH); On-site; USD 23,000 - 30,000; Full time

Job summary

Fidelity Investments seeks a Security Receptionist in Merrimack, NH. You will be the first point of contact, greeting visitors, issuing badges, and supporting safety procedures with a customer-focused approach.

This role supports the Global Security Operations team and requires strong English communication, reliability, and the ability to multitask in a fast-paced environment. Training on safety equipment is provided.

Qualifications

• Customer-service orientation and professional demeanor.
• Ability to follow security procedures and protocols.
• Clear, effective communication in English.
• Willingness to learn new software and systems.

Responsibilities

• Greet visitors warmly and maintain a welcoming atmosphere.
• Handle building access and badge issuance for guests and employees.
• Manage the visitor management system and entry logs.
• Monitor surroundings and promptly report security or safety concerns.
• Perform administrative tasks as needed.
• Utilize life safety equipment and participate in training when required.

Skills

Positive attitude

Team player

Integrity

Interpersonal skills

English proficiency

Multitasking

MS Office

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Receptionist to work in Merrimack, NH!

As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your primary focus will be to deliver exceptional customer service while collaborating with a team of dedicated security professionals.

This role is pivotal in creating a memorable experience for all Fidelity associates, visitors, vendors, and customers, ensuring they receive top-notch hospitality and safety assistance. You will be the first point of contact for all individuals entering our premises, representing Fidelity with professionalism, and adhering to security protocols.

This role is 45 hours a week. The schedule is Monday through Friday, 7:30am-4:30pm with a 30-minute paid lunch break each shift.

The Expertise and Skills You Bring

• A positive and team-oriented attitude.
• Integrity, professionalism, organization, and the ability to multitask and prioritize efficiently.
• Strong interpersonal, communication and social skills with the ability to build strong relationships.
• Strong situational awareness and keen observation abilities.
• Excellent verbal and written communications skills in English.
• Ability to perform optimally under stressful conditions.
• Proficiency in Microsoft Office programs and an ability to learn new software.

Job Responsibilities

• Warmly greet visitors, creating a friendly and inviting atmosphere at our facilities while following established security procedures.
• Perform all building access and check-in procedures, including issuing badges for guests and employees.
• Manage the visitor management system or entry log to ensure accurate records.
• Maintain awareness of the surrounding environment and promptly report any security and safety concerns.
• Perform administrative tasks as needed.
• Utilize life safety equipment, such as fire extinguishers, first aid supplies, and radios when required (training will be provided).
• Administer basic first aid and CPR (training will be provided).

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [e-mail] if you would like to request an accommodation.