Security Ops Leader for Branch Excellence

Workstream; San Jose (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

PalAmerican Security is seeking an Operations Manager to serve as second-in-command to the Branch Manager, overseeing daily branch operations and security services. You will lead and support Client Service Managers and office staff to maintain continuity and high standards of service.

Responsibilities include recruiting, training, and evaluating staff; scheduling and allocating officers to sites; visiting clients to resolve issues; ensuring wage costs stay within budget; and contributing to

Qualifications

• High school diploma or equivalent.
• At least two years of related experience.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to prioritize tasks and delegate effectively.
• Proficiency in Microsoft Office Suite or related software.

Responsibilities

• Determine appropriate security officers for specific sites.
• Oversee the evaluation process for security officers and supervisors.
• Visit clients regularly to address any site issues.
• Ensure wage costs align with budgeted objectives.
• Devise training regimens and site orders.
• Supports sales efforts by participating with business development in generating market awareness.

Skills

Excellent communication

Organizational skills

Time management

Prioritization & delegation

Integrity & fairness

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

PalAmerican Security is seeking an Operations Manager to serve as second-in-command to the Branch Manager, overseeing daily branch operations and security services. You will lead and support Client Service Managers and office staff to maintain continuity and high standards of service.

Responsibilities include recruiting, training, and evaluating staff; scheduling and allocating officers to sites; visiting clients to resolve issues; ensuring wage costs stay within budget; and contributing to