Site Supervisor — Lead Security Team & Growth

Workstream; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

PalAmerican Security is seeking a Site Supervisor to lead on-site security teams, ensuring safety and client satisfaction. You will supervise, train, and coach security officers, manage incident reports, and respond to emergencies to maintain a secure environment.

The role emphasizes strong leadership, communication, and the ability to perform under pressure while upholding PalAmerican's CARE culture and service standards.

Qualifications

• High school diploma or equivalent.
• At least three years of related supervisory experience.
• Excellent communication and leadership abilities.
• Ability to manage in high-paced environments.

Responsibilities

• Recruit, interview, hire, and train new staff.
• Oversee the daily workflow and performance evaluations.
• Handle discipline and termination following company policy.
• Maintain security and safety of designated work area.
• Patrol facility to ensure safety and security.
• Provide superior customer care and manage aggressive individuals.
• Keep accurate logs and write detailed incident reports.
• Respond to emergency situations and conduct interviews.
• Coach officers for peak performance and suggest site order changes.

Skills

Communication & Interpersonal

Organizational & time management

Leadership & discipline

Stress management

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

PalAmerican Security is seeking a Site Supervisor to lead on-site security teams, ensuring safety and client satisfaction. You will supervise, train, and coach security officers, manage incident reports, and respond to emergencies to maintain a secure environment.

The role emphasizes strong leadership, communication, and the ability to perform under pressure while upholding PalAmerican's CARE culture and service standards.