Security Operations Technician — Relocation to Madison

Epic; Green Bay (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Epic Hosting is seeking a Security Operations Technician to join our SOC, safeguarding Epic's SaaS infrastructure for major healthcare customers. The role requires relocation to the Madison, WI area with company-assisted relocation.

You will detect security events, coordinate investigations across teams, and implement long-term process improvements while staying ahead of threats. Epic offers comprehensive benefits and growth opportunities.

Qualifications

• Experience with enterprise firewalls, IDS/IPS, VPNs, and DLP.
• Experience in security operations center and log analysis.
• Certifications such as GSEC, SSCP, ECSA, Security+ are a plus.
• Scripting with PowerShell preferred.
• Familiarity with Active Directory and access management.
• Knowledge of SIEM, MFA, ITIL tools.
• Willingness to relocate to Madison, WI (reimbursed).
• Eligible to work in the U.S. without visa sponsorship.
• Available for 1st/2nd/3rd shift.
• COVID-19 vaccination required.

Responsibilities

• Protect confidentiality, integrity, and availability of Epic Hosting.
• Follow policies and escalate when policies are not followed.
• Escalate potential security incidents and provide relevant information.
• Meet all security responsibilities defined in policies and procedures.

Skills

Enterprise firewalls

IDS/IPS

VPN

Application whitelisting

Data loss prevention

Log analysis

Security operations center

PowerShell scripting

Active Directory

Access management

Physical security

SIEM

MFA

ITIL tools

Job description

Epic Hosting is seeking a Security Operations Technician to join our SOC, safeguarding Epic's SaaS infrastructure for major healthcare customers. The role requires relocation to the Madison, WI area with company-assisted relocation.

You will detect security events, coordinate investigations across teams, and implement long-term process improvements while staying ahead of threats. Epic offers comprehensive benefits and growth opportunities.