Security Operations & Staffing Manager

Alliedbarton Security Services; West Warwick (RI); On-site; USD 65,000 - 71,000; Full time

Job summary

Allied Universal is seeking an Operations Support Manager in the West Warwick, RI area to develop and maintain staffing and payroll systems at the site level, ensuring contractual compliance and financial targets.

The role collaborates with security and regional management to forecast staffing needs, drive recruitment, assign shifts, and maximize officer utilization to reduce overtime and non-billable expenses. Onboarding and record-keeping are also key responsibilities.

Qualifications

• Must possess a high school diploma or equivalent.
• Prior experience as a team leader.
• Must possess one or more of the following: military, public safety academy, bachelor’s in related field, or equivalent security experience.
• 2–3+ years of verifiable private/corporate security experience may be considered.

Responsibilities

• Manage payroll and scheduling systems to ensure full staffing and accurate compensation.
• Plan future schedules and staffing; track training and certifications; support emergency preparedness.
• Measure staff proficiency and implement QA programs to meet client and vendor expectations.

Skills

Team leadership

Staff scheduling

Payroll systems

Analytical thinking

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in protective service, business, or related field

Associate’s degree (60 credits) in criminal justice

Job description

Allied Universal is seeking an Operations Support Manager in the West Warwick, RI area to develop and maintain staffing and payroll systems at the site level, ensuring contractual compliance and financial targets.

The role collaborates with security and regional management to forecast staffing needs, drive recruitment, assign shifts, and maximize officer utilization to reduce overtime and non-billable expenses. Onboarding and record-keeping are also key responsibilities.