Security Operations Lead: Staffing & Client Relations

Allied Universal; Sarasota (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Disability insurance

Paid holidays

Sick leave

Personal days

Vacation accrual

Job summary

Allied Universal is hiring an Operations Manager to lead security services delivery across client sites in Florida. The role oversees hiring, scheduling, training, payroll, and compliance while supporting employees and clients to sustain high-quality service and workforce stability.

The Operations Manager will address performance, manage contract staffing levels, and build strong client relationships across multiple sites within a dynamic, collaborative environment.

Qualifications

• Minimum three years of leadership in a high-volume workforce.
• Ability to build and develop teams and relationships with clients.
• Proficiency in MS Office and BI tools for metrics and reporting.
• Strong problem solving and results-driven approach.
• Ability to manage payroll processes and timekeeping with accuracy.
• Understanding of financial principles and budgeting basics.

Responsibilities

• Oversee selection and placement of security professionals and supervisors.
• Create and manage post schedules to ensure contract coverage.
• Lead payroll processing and timekeeping audits to minimize errors.
• Maintain employee relations, performance improvement, and turnover control.
• Ensure compliant operations and strengthen client relationships.

Skills

Leadership experience

Team building

Client relations

Problem solving

MS Office / BI tools

Networking

Financial basics

Education

High School diploma or equivalent

College degree in criminal justice

Law enforcement / military background

Tools

WinTeam scheduling

Job description

Allied Universal is hiring an Operations Manager to lead security services delivery across client sites in Florida. The role oversees hiring, scheduling, training, payroll, and compliance while supporting employees and clients to sustain high-quality service and workforce stability.

The Operations Manager will address performance, manage contract staffing levels, and build strong client relationships across multiple sites within a dynamic, collaborative environment.