Security Operations Manager — Talent, Scheduling & Payroll

Allied Universal; St. Louis (MO); On-site; USD 45,900 - 56,100; Full time

Job summary

Allied Universal is hiring an Operations Manager in St. Louis, MO to lead security services across client sites. You will oversee hiring, staffing, scheduling, training and compliance, acting as a key support for employees and clients.

The role emphasizes high-quality service, workforce stability, and proactive issue resolution, with responsibilities spanning selection, scheduling, payroll, and employee relations to maintain contractual staffing levels and client satisfaction.

Qualifications

• High School diploma or equivalent required.
• 3+ years leadership in a high-volume workforce.
• Experience building and developing teams.
• Strong client relations and safety focus.
• Proficiency with Microsoft Office and BI tools.

Responsibilities

• Manage selection and placement for security professionals, including supervisors; design development plans and evaluate performers.
• Create, modify and publish post schedules to ensure coverage; update in WinTeam.
• Process weekly payroll; resolve discrepancies and communicate status to employees.
• Conduct disciplinary actions and termination procedures; ensure proper follow-up documentation.
• Maintain high employee morale and proactive communications to reduce turnover.

Skills

Leadership

Staffing

Scheduling

Payroll processing

Client relations

BI tools

MS Office

Education

High School diploma

College degree

Tools

WinTeam

Microsoft Office

Job description

Allied Universal is hiring an Operations Manager in St. Louis, MO to lead security services across client sites. You will oversee hiring, staffing, scheduling, training and compliance, acting as a key support for employees and clients.

The role emphasizes high-quality service, workforce stability, and proactive issue resolution, with responsibilities spanning selection, scheduling, payroll, and employee relations to maintain contractual staffing levels and client satisfaction.